Frequently Asked Questions

NFC-compatible devices include smartphones, tablets, wearables, laptops/computers, and payment terminals that have the capability to communicate via NFC technology.

If you want to share your contact information with devices that do not have NFC
(Near Field Communication) functionality, there are several alternative methods
you can use:

QR Codes, Email, Text Messages, Social Media or

Mobile Apps: Utilize contact-sharing apps or digital business card apps that
allow you to create and share your contact information digitally. These apps
often provide various sharing options, including sending contact details via
email, text message, or through social media platforms.

Manual Input: In situations where none of the above methods is feasible, you can
simply provide your contact information verbally or in writing, allowing the
recipient to manually enter the details into their device's contacts.

Remember, when sharing your contact information, consider privacy and security
concerns. Be cautious about sharing sensitive information and only provide the
necessary details required for effective communication.

The 100% money-back satisfaction guarantee offered by DBC ensures that customers
are completely satisfied with their purchases. If for any reason you are not
satisfied with your digital business cards or the services provided, you can
request a refund within a specified timeframe.

Here are the key points about the 100% money-back satisfaction guarantee:

Guarantee Coverage: The guarantee applies to all purchases made on the DBC

Timeframe: You must request a refund within a specified timeframe to be eligible
for the guarantee. The exact timeframe may vary, so it's important to review the
terms and conditions or contact customer support for the most up-to-date

Refund Process: To initiate a refund, you will need to contact DBC Digital
Business Cards' customer support team. They will guide you through the process
and address any concerns or issues you may have.

Reason for Refund: You are entitled to a refund if you are not completely
satisfied with your purchase. This may include issues such as a technical
problem with the digital business cards, dissatisfaction with the design or
functionality, or any other valid reason.

Money-Back Guarantee Limitations: The guarantee may have certain limitations or
exclusions. For example, it may not cover situations where the customer has made
significant modifications to the digital business cards or if there is evidence
of misuse or abuse.

Refund Options: Depending on the circumstances, DBC may offer a full refund or
provide alternative solutions to address your concerns. The specific options
will be discussed during the refund process.

It's important to review the terms and conditions provided by DBC for the most
accurate and up-to-date information regarding their 100% money-back satisfaction
guarantee. If you have any specific questions or require further assistance,
reach out to their customer support team directly.

The time it takes to receive your NFC business cards can vary depending on
several factors, including the provider you choose, the number of cards ordered,
the complexity of customization, and the shipping method. Here's a general

Production Time: NFC business cards typically require production time, which can
range from a few days to a couple of weeks, depending on the provider and the
quantity ordered. This time allows for printing, programming the NFC chips, and
any additional customization.

Shipping Time: After the production phase, the shipping time will depend on the
shipping method you select during the checkout process. It can range from a few
days for express shipping to several weeks for standard or international

It's important to note that these timelines are approximate and can vary based
on external factors such as holidays, customs clearance, or unforeseen delays in
transit. It's recommended to review the estimated production and shipping times
provided by the DBC during the ordering process.

If you have specific time constraints or require expedited shipping, it's
advisable to communicate with us directly to discuss available options and
ensure your NFC business cards arrive within your desired timeframe.

The ordering process for NFC cards may vary depending on the provider and their
specific procedures. Here's a general overview of how the ordering process for
NFC cards typically works:

Research and Select: Research and choose a DBC card that meets your
requirements in terms of features, pricing, and customization options.

Customize: Customize your DBC by selecting a design, and uploading
your logo and information.

Quantity and Pricing: Determine the quantity you need and review the
pricing details provided by DBC.

Proofing: Review a digital proof or sample to ensure accuracy.

Payment: Complete the payment process using the accepted methods.

Production and Shipping: DBC will produce and ship your order to your
designated address.

Activation and Programming: Upon receipt, activate and program the
DBC with desired actions or information.

Stay in touch with DBC throughout the process for any specific requirements or

Yes, you can typically order multiple NFC business cards. DBC offer the option to
order cards in larger quantities to accommodate your needs. The exact number of
cards you can order may vary depending on the provider and their pricing tiers.

When ordering multiple NFC business cards, you may also have the opportunity to
customize each card individually. This allows you to tailor the contact
information, design, or even the programmed actions of each card to cater to
different purposes or recipients.

It's recommended to reach out to us directly or visit our websites to explore the
available options for ordering multiple cards. They can provide you with
information on pricing, customization possibilities, and any bulk ordering
discounts that may be available.

Including a QR code in your premium card design is not mandatory but can be
beneficial depending on your specific needs and preferences. Here are some
factors to consider:

Convenience: QR codes provide an easy and quick way for recipients to
access additional information or digital content related to your business.
By scanning the QR code, they can be directed to a website, landing page, or
specific online resources.

Interactive Experience: Adding a QR code can enhance the
interactivity of your premium card. It allows recipients to engage with your
brand digitally, providing a more dynamic and immersive experience.

Tracking and Analytics: QR codes can be tracked and provide valuable
analytics on user interactions. You can gather data on scans, clicks, and
user behavior, helping you measure the effectiveness of your card and make
data-driven decisions.

Space and Aesthetics: Consider the overall design and layout of your
premium card. If you have limited space or a specific aesthetic vision, you
may opt to exclude the QR code to maintain a clean and visually appealing

Ultimately, the decision to include a QR code in your premium card design should
align with your marketing goals and target audience. It's recommended to assess
the specific needs of your business and the preferences of your intended
recipients to determine whether a QR code will enhance the functionality and
user experience of your premium cards.

Yes, you can usually customize the design of your NFC business cards. NFC
business card providers often offer customization options to allow you to tailor
the design, layout, and branding to align with your specific needs and
preferences. This includes options such as:

Design Templates: Providers may offer a range of design templates to
choose from, allowing you to select a layout that suits your style and

Branding Elements: You can typically customize the colours, fonts,
and graphics used on your NFC business cards to match your brand identity.

Logo and Images: Providers usually allow you to incorporate your logo
and other images onto the cards, helping to strengthen your brand presence.

Text and Contact Information: You can personalize the text and
contact information displayed on the cards, ensuring it accurately
represents your professional details.

Finishes and Materials: Some providers offer options for premium
finishes and materials, allowing you to create a unique and high-quality
look for your NFC business cards.

It's recommended to check with NFC business card providers to understand the
extent of their customization options and any additional costs that may apply.
This way, you can create NFC business cards that reflect your branding and make
a strong visual impact.

Using NFC business cards offers several benefits:

Convenience: NFC business cards allow for quick and effortless
exchange of information. Simply tapping or bringing the card close to an
NFC-enabled device initiates the interaction, eliminating the need for
manual data entry or scanning.

Interactivity: NFC business cards can trigger various actions when
tapped, such as opening websites, launching apps, or initiating specific
actions. This interactivity enhances user engagement and allows for dynamic
and personalized experiences.

Digital Content Sharing: NFC business cards can be programmed to
share digital content such as portfolios, product catalogues, or promotional
videos. This enables you to provide richer and more engaging information to
recipients, making a lasting impression.

Contactless and Hygienic: NFC technology allows for contactless
information exchange, which is particularly valuable in situations where
physical contact is discouraged or hygiene is a concern. It provides a safe
and hygienic alternative to traditional paper business cards.

Versatility: NFC business cards can be easily updated and
reprogrammed. You can change the actions triggered by the NFC chip without
needing to print new cards, offering flexibility and adaptability to your
evolving needs.

Environmental Friendliness: By utilizing NFC business cards, you
reduce the need for paper-based cards, contributing to environmental
sustainability by minimizing paper waste and resource consumption.

Overall, NFC business cards offer a modern and interactive way to share
information, enhance user engagement, and make a memorable impression in
professional networking scenarios.

To use your NFC business card, follow these steps:

Ensure that your smartphone or device has NFC functionality enabled. This
can usually be found in the device settings under "Wireless & Networks"
or "Connections."

Hold your NFC business card near the NFC-enabled area of your device
(usually located near the back or the top).

Your device will detect the NFC chip in the business card and prompt you
with a notification or action.

Tap the notification or follow the on-screen instructions to interact with
the NFC business card.

Depending on the programming of the NFC chip, various actions can be
triggered. This may include opening a website, launching a specific app,
downloading contact information, or initiating other predefined actions.

Enjoy the interactive and convenient experience of exchanging information
and engaging with digital content through your NFC business card.

Remember that NFC business cards require NFC-enabled devices to function
properly. Ensure that both your device and the recipient's device support NFC
technology for seamless interaction.

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